Sedona Main Street Program

 

2008 AZMS Award Nomination

 

Organization Category

 

Business Excellence Award

The Main Street programs are dependent upon local business leaders to sharpen the competitiveness of new and existing business owners. The nominations in this category have demonstrated leadership that has been a model for other Main Street businesses. These nominees are committed to working to build a commercial district that responds to today's consumers' needs.

 

Athenour Family of Stores

 

Sedona Main Street Program thrives because of local business leaders who sharpen the competitiveness of new and existing business owners. The entire Athenour Family is committed to a vital Uptown commercial district that responds to today's consumer needs, and their six “Main Street” stores demonstrate that.

 

In 1986 Lee & Marilyn Athenour vacationed across the southwest and stumbled on Sedona. Being entrepreneurs and looking for something to do since both their daughters were away at college, they did what most people want to do (but don’t)...they purchased a business. They selected “Over the Rainbow”, a gift shop for locals just across from the Chamber Visitor Center in the Uptown area that became the Sedona Main Street District.

 

Lee wanted to rename the store to reflect fun, and so the first “Cheers” store was opened. Soon both the Athenour daughters married; Nicole to John Davis and Corin to John’s friend, Rob Arbogast. The family was growing and in Athenour fashion, the family that works together stays together. John and Rob manage the family stores and Nicole and Corin are the buying and trade show experts. They all also work in all the stores and confer on their marketing.

 

As Sedona tourism grew, the Uptown market changed to primarily tourists. To better capture market share, the Athenour’s changed their product mix to casual family & resort wear. In 1992 they opened their second store, Cheers Again, carrying Original Red Dirt Shirt Company’s red dirt clothing to represent the Sedona red rocks. Since then, Lee voiced concern that a consumer going into one store named Cheers might not enter another with that name even when the variety of merchandise was different. Rob and John never forgot Lee’s wisdom and it guided them as they worked toward additional stores. In 1993 they opened Poquito’s featuring souvenir T-shirts and in ’94 they opened Rocky’s with family everyday wear similar to Cheers. Each “Main Street” store carried its own variety of items, specializing to target different visitor clientele.

 

In 2002 when Lee & Marilyn Athenour purchased the land beneath the original Cheers store, they completely overhauled the store façade and property frontage to improve curb appeal and enhance the pedestrian experience. They moved all of their parking, except one handicapped parking spot, to the rear of the building and added accessible connections to adjacent properties. A rock wall bench, tables with umbrellas and chairs, and aromatic plantings all create a cool resting spot and gathering location. The Athenour clan continues to update the interior and exterior of their store locations with capital reinvestment on average of $50,000 per year.

 

The family has always watched for “items that take off” and been responsive to specific customer requests. Nicole recently mentioned “we’re trying to be open to new lines, we think about what we buy when traveling as a family. And with the Uptown streetscape project planning and process (for the new millennium), it seemed a unique opportunity to bring local customers back to Uptown”. In fact when they came across the Life Is Good product line, they loved its’ message of optimism and sensed it had the potential to draw locals back to the family store. Introduced in the original Cheers store, it did so well they increased the inventory there; later they  retooled Poquito’s (originally their souvenir T-shirt store) and re-named it “Life is Good”, carrying a limited line of the products exclusively; ultimately the co-creators of the line encouraged them to expand to a full store. This spring they welcomed their newest family member “Jake’s Canyon House”– formerly their Rocky’s store; they transformed it to exclusively feature an expanded line of the popular “Life Is Good” smiley-face products.

 

In the interim “Sedona Outdoors” opened as a new store in late 2006, furthering their effort to appeal to residents as well as tourists with an alternative product line and good clothing for the local lifestyle. Recently, since the product line once carried at Poquito’s had moved to the new Jake’s Canyon House, a door (or should I say a store) was open for them to trial a new line and exclusively feature a partnership they’d been developing with the Duck Company, a manufacturer known for southwest related comic tees – this store is now named The Duck Company. The latest change has occurred at Cheers Again – they rode out their exclusive contract with the red dirt clothing manufacturer and are now transitioning into organic clay-dyed clothing for the family and feature Crocs footwear for all ages.

 

For over twenty years, with an ever-quickening pace in the past decade, the Athenour Family of Stores continues to grow & change product lines, marketing and even store hours in response to their customer, the marketplace and our community. They’re continually on the lookout for new products and customer trends as they travel. They continually invest here at home in their Main Street businesses – time, money, thought, creativity, effort and passion.  The results are increased jobs, sales tax revenues, reinvestment, retail mix and activity in our District. Each of their businesses is a member of the Program from the moment they first open their doors. John served two years on our Board of Directors and two of our Committees and Nicole currently assists with event flyer distribution for our Program. Regular entertainment or activity hosts during our events over the years, they’ve now added street-side weekend entertainment on a regular basis. They donate time to the greater Sedona community as well as the Main Street District. The Athenour Family of Stores consistently demonstrates leadership and is an exemplary model for business success in our District. For all these reasons, they are most deserving of Arizona Main Street’s Business Excellence Award.

 

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